DavidNY wrote:Sounds about right.
My card is identified as a "Fidelity Investments American Express Card"
I haven't seen the word "preferred" attached to it.
PlatinumAMEX94 wrote:If it is an American Express Blue preferred then it doesn't mean anything. Each card has its own customer service number. When you are calling FIA you are not actually calling American Express, but FIA Bank which has very different customer service experiences.