American Express among top 3 trusted brands

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American Express among top 3 trusted brands

Postby fffresh » Fri Dec 26, 2008 6:24 pm

The Ponemone Institute/TRUSTe conducted a study among nearly seven thousand adults in the US about the most trusted companies online.

American Express received first place for the 5th year in a row, followed by eBay and IBM. Google, which was previously in the top 10, did not make even the top 20 in 2008.

American Express as a top company can be expected. eBay is peculiar considering they are somewhat aggressive with their marketing and also unscrupulous with their exorbitant and deceitful auction fees the last couple years.

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Postby 1bootcamp » Sat Dec 27, 2008 12:27 pm

That's no surprise

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Postby Floppster » Sun Dec 28, 2008 9:13 pm

Clean Cut, Professional, Honest. That's what I see every time I see an American Express Commercial. Also American Express is always in the top 10 or at least top 20 of the best employers in the US. The best though is that they don't outsource all their jobs. We also have to keep in mind that American Express was originally created back in 1850. Maybe not as a Credit Card Company however the history should proof honesty and professionalism of this company.
Intellectuals solve problems. Geniuses prevent them.
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Postby Cucumber » Mon Dec 29, 2008 12:50 am

Amex is the Coca Cola of credit cards, minus all the American Idol ads :ppp
Stop talking crap about him!

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Postby The Fuzz » Tue Dec 30, 2008 10:52 am

AMEX has been described as the best house in a bad neighborhood. When it comes to banks, they are all making changes in one way or another. They are all getting tougher on balance transfers and line increases and approvals. They are all cutting perks to save money. Some of them are even doing whatever they have to do in order to stay in business. American Express is still turning a profit this year. They increased their cardmember base by ten million cardmembers in 2008. They are still growing despite the challanging economy and that is a great thing. Sure they are going to irritate people sometimes, but what company this big isn't going to do that? T-Mobile is sort of the American Express of the wireless industry and you can't throw a rock in the air without it hitting a pissed off T-Mobile customer, so we know that it is a tough honor to retain when it comes to customer satisfaction. American Express is doing just fine. :)

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Postby Mogul of Pineapples » Tue Dec 30, 2008 11:28 pm

I would agree except the the T-Mobile comparison.... T-Mobile has horrible service outside the cities, places you can still use your Amex. Ha!

It's pretty incredible American Express was able to increase their cardmember base by 10 million. What percentage of their cardmembers are from outside the United States? I actually don't know now that I think about it.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.

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