American Express Centurion Card Information

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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The Fuzz
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Postby The Fuzz » Tue Dec 23, 2008 9:56 am

fffresh wrote:
The rumor of this so called Amex Crystal card is new to me however.


I'd probably chalk that one up as an unfounded rumor if I were you. I work in a department that would know if there was a new product coming out. If there is a new product in the works then it is more than six months out from being public knowledge. Also, with the economic situation that AMEX is in right now, I don't think new products are on the top of the priority plate.


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Mogul of Pineapples
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Postby Mogul of Pineapples » Tue Dec 23, 2008 3:10 pm

CenturionNL wrote:The numbers on the Japanese titanium card above are very well made, if you compare it with the characters and numbers on my Titanium cards.
The numbers on my Ti card are very ugly.
Image
Image


I see what you mean. It appears the embossing is done differently between the two. For consistency and economic reasons all Centurion cards should be manufactured at the same place using the exact same methods. It looks like yours have indented in letters, while the Japanese have raised letters. I'm trying to remember how they are done in the US currently. From what I remember they are done the same as the Japanese version - raised letters.

Speaking of which, I wonder where and by whom the Centurion card are manufactured?
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CenturionNL
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Postby CenturionNL » Tue Dec 23, 2008 3:35 pm

Mogul of Pineapples wrote:Speaking of which, I wonder where and by whom the Centurion card are manufactured?


The Centurion cards for the Europeans are made in England.
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The Fuzz
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Postby The Fuzz » Tue Dec 23, 2008 11:53 pm

I don't know where the Centurion cards are made, but I know the rest of them come from First Data in Omaha. I wouldn't be surprised if that is where the Centurion cards are made too.

By the way... Does anyone know why it is made out of Titanium to begin with? True story... Oprah complained that it kept on breaking, and if American Express wanted her to spend money like it was going out of style and use the AMEX card to do it, then we would have to make it out of something a little more durable. She didn't necessarily suggest titanium, but it was her request that got the higher ups thinking about how they could be truely unique and offer another interesting feature of arguably one of the most elite cards that is available to Americans. That doesn't mean the card doesn't have a whole host of problems though. Some vendors have declined to accept it because they didn't think it was real because it was made of metal. It has caused problems in airport security lines. It doesn't fit in gas station pump credit card thingys. The list goes on with minor pains in the rear that using this nifty card causes. I think the benefit outweighs the irritation though. ;) I want one just so I can have concierge arrange for me to compare a hot and fresh Chicago pizza and a New York pizza side by side while sitting on the beach in Miami. :money:

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Postby Cucumber » Wed Dec 24, 2008 9:55 pm

Are you sure the Oprah story is true or is that just a story Amex made up, because I know they're good like that creating old wives tales to get good publicity :ppp

I know someone that complains about the gas pump thing you mentioned and them ALWAYS having to go in and swipe the card inside and that annoys them now because they don't like drawing attention to themselves.

Would concierge really be able to do that with the pizza taste testing? Hey isn't CenturionNL a black card member? We should have him make outrageous requests to concierge and have him report back on how well they perform ;)
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The Fuzz
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Postby The Fuzz » Wed Dec 24, 2008 10:49 pm

I've seen the concierge documentaion on accounts. One member called concierge while he was standing in line at TCBY yogurt. He asked them to call the store manager and let him know there was a VIP in line who would like to be moved to the front. True story there. The pizza story is also a true story. If you use the concierge to the fullest potential then it is an incredible thing. Sure you can call and make reservations yourself, but just watch what happens when a someone calls and name drops 'concierge', 'American Express' (still a multi billion dollar brand and one of the most recognizable brand names in the world), and 'black card' in the same sentence. Instead of getting sat by the front door, you will find yourself in much more favorable seating. ;)

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CenturionNL
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Postby CenturionNL » Thu Dec 25, 2008 8:03 am

I called a restaurant for a table, and they told me they are fully booked.
I called Amex and they made a reservation in the same restaurant at the same day.
And we got a nice table.
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arealmaverick
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Postby arealmaverick » Thu Dec 25, 2008 10:27 pm

How long was the line at TCBY? The time it would take to call the concierge and explain it (and in front of others in line hearing you complain) then have them contact that TCBY wouldn't that take longer than the time it would take to wait in line? I thought they went under the ones in my area in SE Michigan closed up. I don't quite get how they have leverage with places like that they aren't affiliated with. I don't know I haven't seen any of the black cards in my area. Now I never process payments directly they could be using them I only know I haven't seen them when I'm in line at stores etc paying for my purchase. The only thing I do know are the credit card processing fees my business pays are astronomical for American Express cards.

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fffresh
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Postby fffresh » Fri Dec 26, 2008 6:37 pm

Apparently the Centurion cards still vary significantly from country to country. It would be most efficient for American Express to transition to one card design for all regions. The American version of the Centurion do not use any engraving as shown in the Netherlands version.

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Postby 1bootcamp » Sat Dec 27, 2008 12:34 pm

I didn't read through the whole thing but I cracked up when I saw those Amex Platinum/Centurion luggage tag pictures on that site. I don't know about everyone else but I always make my luggage look as inconspicuous as possible. The last thing you want is your luggage to look like you have money because then you're almost asking for thieves to steal it. If it's a cheap looking bag they're likely to pass it by and go for the more expensive looking suitcases.



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