Credit Allocation Between Personal and Business Amex Cards

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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The Fuzz
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Postby The Fuzz » Tue Dec 23, 2008 9:58 am

The India center isn't outsourced. It is an American Express owned office with American Express payrolled employees.

I don't think we'll ever be able to get rid of outsourcing in this country. It isn't always a bad thing though. I mean, our concierge department is outsourced and they do a great job. Just because they don't have the same badge as I do doesn't mean they can't offer the same service. ;)


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Mogul of Pineapples
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Postby Mogul of Pineapples » Tue Dec 23, 2008 2:42 pm

I put in a credit increase request on my Blue Cash card last Friday. I only requested $15,000 to play it safe. That is actually lower than the limit the card previously had but I figured in this economy I shouldn't push my luck and ask for too much. The rep instructed me to call on Saturday and they would have an answer. I was tied up over the weekend but I called today and surprisingly they still did not have an answer and she said to call back on Friday or Saturday. I have no balances on any credit card with any issuer, no late payments in my life on any account, no mortgage, no car payment, no debt, nothing. I thought it would have been a quick automatic decision but apparently not with the state of the economy.

I mentioned to the CSR I was out of town for a few weeks so if Amex needed to talk to me about the credit line increase, they should call my cell and any communication by mail I would get late. She then proceeded to ask where I was and details of my travels. I wasn't sure why she was asking so much but she then said American Express regularly does that for customers out of town traveling. That way if there is a natural disaster, terrorism act, war, or anything else where you are visiting, they will give you a call and check up on you to make sure you are okay. I wonder if they have always done that or is this something recent they started?

Re: India call center - it doesn't bother me so much as long as they restrict that to night time calls only. Now if they started sending the calls to India in the middle of the afternoon here, then I would seriously become concerned.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.

Current Cards:
American Express: Blue Cash, Simply Cash Bank of America: WorldPoints Platinum Plus Chase: Amazon, British Airways, Cash Plus Rewards, Freedom, Ink Cash Citi: Thank You Premier, Dividend Platinum Select Discover: More
Primary Everyday Card: American Express Blue Cash
Primary Travel Card: Chase Sapphire Preferred

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Mogul of Pineapples
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Postby Mogul of Pineapples » Mon Jan 05, 2009 9:49 pm

Update:

My credit line increase was denied. The reason was now Amex can only increase your credit limit a max of 3x the current amount. Since the current amount was almost nothing on that card - $1,000 - they could only increase it to $3,000. The rep though didn't know that when I processed my request so we put in an amount much much more than that.

That means it looks like I'm back to basics on my Blue Cash card. I will have to increase it to $3,000. Then in 6 months I will be eligible for another increase to 3x that amount ($9,000) then another 6 months to 3x that amount ($24,000) and so on. The rep in the credit department told me you can ask up to a max of 3x on any given increase so there's a pointer to go by.

I mentioned I could just open up a new Blue Cash rebate card and get around a $15,000 credit to start off with instead - that would be easier and quicker than waiting for the limit to be increased on my current card. He told me though that he is seeing people with FICO scores of 820 to 830 opening Blue Cash cards and only getting $2,000 or $3,000 credit limits, so I guess my method of opening a new card probably won't work now.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.

Current Cards:
American Express: Blue Cash, Simply Cash Bank of America: WorldPoints Platinum Plus Chase: Amazon, British Airways, Cash Plus Rewards, Freedom, Ink Cash Citi: Thank You Premier, Dividend Platinum Select Discover: More
Primary Everyday Card: American Express Blue Cash
Primary Travel Card: Chase Sapphire Preferred

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Guilty as CHARGED
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Postby Guilty as CHARGED » Thu Jan 15, 2009 9:10 pm

When it comes to credit lines Amex should be using a scalpel and they're using a hatchet way overly aggressive with credit limits. They cited my low credit utilization rate as a reason to not raise my credit limit and that's only because I haven't used the card in 3 years!

I'll stick to my Capital One for my main CC if they want to play this way.

DGenerateKane
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Postby DGenerateKane » Thu Jan 15, 2009 9:54 pm

FWIW I just applied for a Blue card and was approved for 6800 with a FICO just under 800.

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Cucumber
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Postby Cucumber » Fri Jan 16, 2009 1:38 am

$6800 is good if you have never been an Amex cardmember before that! :D

But what sux is a couple years ago they would have gave you a $15 or $20k credit limit in the same situation. But right now they are cutting back on everyones credit no matter how good it is. :(
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