Mogul of Pineapples
- Centurion Member
- Posts: 1271
- Joined: Sun Jun 01, 2008 11:32 pm
- Location: Smogland
I put in a credit increase request on my Blue Cash card last Friday. I only requested $15,000 to play it safe. That is actually lower than the limit the card previously had but I figured in this economy I shouldn't push my luck and ask for too much. The rep instructed me to call on Saturday and they would have an answer. I was tied up over the weekend but I called today and surprisingly they still did not have an answer and she said to call back on Friday or Saturday. I have no balances on any credit card with any issuer, no late payments in my life on any account, no mortgage, no car payment, no debt, nothing. I thought it would have been a quick automatic decision but apparently not with the state of the economy.
I mentioned to the CSR I was out of town for a few weeks so if Amex needed to talk to me about the credit line increase, they should call my cell and any communication by mail I would get late. She then proceeded to ask where I was and details of my travels. I wasn't sure why she was asking so much but she then said American Express regularly does that for customers out of town traveling. That way if there is a natural disaster, terrorism act, war, or anything else where you are visiting, they will give you a call and check up on you to make sure you are okay. I wonder if they have always done that or is this something recent they started?
Re: India call center - it doesn't bother me so much as long as they restrict that to night time calls only. Now if they started sending the calls to India in the middle of the afternoon here, then I would seriously become concerned.
Disclosure: I am a moderator/paid staff of this site, which does have advertising relationships with some credit cards that are discussed and linked to. Regardless, anything I say is my honest opinion.
Current Cards: American Express:
Blue Cash, Simply Cash Bank of America:
WorldPoints Platinum Plus Chase:
Amazon, British Airways, Cash Plus Rewards, Freedom, Ink Cash Citi:
Thank You Premier, Dividend Platinum Select Discover:
MorePrimary Everyday Card: American Express Blue CashPrimary Travel Card: Chase Sapphire Preferred