fffresh wrote:The American Express roadside assistance is called the Global Assist Plus Program. I also believed this was a complimentary service but it does not cover you unless you are more than 100 miles away from home. If you are within 100 miles from home you will have to pay for a tow, jumpstart, lockout, or any other service. The cards that offer roadside assistances are the Rewards Green card, Gold Rewards, Platinum and Centurion.
American Express does offer a pay membership service similar to AAA for $84.95 per year, per family, which offers additional benefits. If your car breaks down more than 100 miles from home they will reimburse you at a rate of $100 a day - up to $500 - to cover food and lodging.
Actually, the roadside assistance is just that. It kicks in when you are 50 miles or more away from home. It'll get you a tow, gas, flat repair, etc. Global assist, on the other hand, kicks in when you are traveling 100 miles or more away from home and will help with things like lost passports, hotel check-in when you've lost your card, medical services and such. These are both offered for the Gold and Platinum cards at no extra charge. Pretty neat, huh?
I'm sure they sent a truck to Nbirnbaum2's house just because they have rockin' customer service!