American Express Chargeback Policy/Rules?

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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Joined: Mon Jan 30, 2012 10:21 am
Location: Pennsylvania

Postby derekivey » Thu Mar 08, 2012 6:01 pm

Well now I'm in an interesting situation. My charge back went through on 2/27/12 and I received my credit. Today I received a check in the mail from the merchant (it was mailed yesterday, 3/7/12). The check wasn't the full amount, it was $47 less than the full amount (no idea why). Is it possible for the merchant to reverse the charge back (which they never responded to) and claim they sent me a check (keeping $47 from me)?

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