- Centurion Member
- Posts: 875
- Joined: Thu Apr 30, 2009 2:32 pm
- Location: Texas
I noticed today that the home/login page for Amex runs a third-party ad on the right side. These are not ads for Amex products or services or for offers related to Amex rewards points. They're just ads. The last one I saw was for Coach, the leather goods manufacturer, and then another for employment site The Ladders. Just because these two entities might be of interest to the affluent does not mean the ads are appropriate for a website where one goes to manage his finances, not shop.
After you log in to your account home page, the bottom of the page has ads, too. These are for offers associated with Amex rewards, etc., 1-800 Flowers, for instance. But still, I really would rather not be sold to when I'm managing my account. Chase, Discover and FIA Card Services don't do this. Their rewards partners' ads seem to be mostly/exclusively segregated on the rewards pages of their respective websites.
And as long as I'm complaining, I find the Amex website to be busy and poorly organized compared to the websites of Chase, Discover and FIA Card Services. It takes longer with Amex to find the information I'm looking for and it's more difficult to change account settings, website preferences.
One hears sooo much about the premium service and experience offered by Amex -- especially from Amex itself -- that I would think they would have a classier, more streamlined and useful website.
If the website was more inviting, I might use the card more; If I used the card more, I would become accustomed to the website and probably not mind it so much. Chicken and egg.
American Express: Blue Cash Preferred (groceries, 6%; gas, department store, 3%); Gold Delta SkyMiles (Delta Air Lines, 2 miles/dollar, free checked bag).
US Bank: Cash+ (utilities, phone, internet, restaurant, 5%; drugstores, 2%).
FIA Card Services: Fidelity Amex (everything, 2%); Fidelity Visa (everything, 1.5%).
Chase: Freedom (rotating, 5%); Amazon (Amazon.com, 3%); PriorityClub (IHG hotels, 5 points/dollar); Sapphire (not in use).
*All cards are registered with PriorityClub IDine program for 8 points/dollar at participating restaurants.