First billing dispute finally resolved

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
14 posts
Tubpbs
Centurion Member
Centurion Member
 
Posts: 1066
Joined: Mon Oct 19, 2015 2:08 pm

Re: First billing dispute finally resolved

Postby Tubpbs » Thu Mar 02, 2017 5:53 pm

You must not understand the history of AMEX and the difference between them and the other networks.[/quote]


I understand plenty. I would safely wager that any information or knowledge you possess about "Amex and the difference between them and the other networks" I also have.

What is it precisely that you would like me to understand that you assume I don't?

What information can you provide me about their history that will make what I said incorrect? It's simple: if the merchant has no recourse in a dispute resolution scenario, they will not process the transaction.

Let me know. I'd be glad to discuss it further.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It


mountaindewvoltage
Centurion Member
Centurion Member
 
Posts: 396
Joined: Mon Oct 10, 2016 8:40 pm

Re: First billing dispute finally resolved

Postby mountaindewvoltage » Fri Mar 03, 2017 12:59 am

Tubpbs wrote:You must not understand the history of AMEX and the difference between them and the other networks.


I understand plenty. I would safely wager that any information or knowledge you possess about "Amex and the difference between them and the other networks" I also have.

What is it precisely that you would like me to understand that you assume I don't?

What information can you provide me about their history that will make what I said incorrect? It's simple: if the merchant has no recourse in a dispute resolution scenario, they will not process the transaction.

Let me know. I'd be glad to discuss it further.


Because you don't get the simple concept that AMEX used to put their card member's needs before a merchant.

In the old days AMEX didn't care about the merchant... They charged them higher fees and rich people swiped their cards for a higher than average amount per purchase when compared to Visa and MasterCard.

A cardholder could dispute any purchase and AMEX would take your side and give the finger to the merchant no matter what.

The incentive to take AMEX cards was that the cardholder spent more money at that establishment. The incentive to use an AMEX card was due to the top notch customer service who would bend over backwards for you, and the unheard of dispute favoritism towards the cardholder whenever there was an issue, no matter how big or small it was

The reason AMEX wasn't accepted at many places was due to the extreme favoritism towards the cardholder during a dispute, and the higher swipe fees, often over 3%. Even in this day and age with more competition, AMEX is still by far the least accepted card network by merchants, I don't feel like researching the numbers again, but I believe it's around 65% of merchants take AMEX.

I mean is it really that hard to understand, or do I have to explain in more detail...

Tubpbs
Centurion Member
Centurion Member
 
Posts: 1066
Joined: Mon Oct 19, 2015 2:08 pm

Re: First billing dispute finally resolved

Postby Tubpbs » Fri Mar 03, 2017 5:43 am

mountaindewvoltage wrote:
Tubpbs wrote:You must not understand the history of AMEX and the difference between them and the other networks.


I understand plenty. I would safely wager that any information or knowledge you possess about "Amex and the difference between them and the other networks" I also have.

What is it precisely that you would like me to understand that you assume I don't?

What information can you provide me about their history that will make what I said incorrect? It's simple: if the merchant has no recourse in a dispute resolution scenario, they will not process the transaction.

Let me know. I'd be glad to discuss it further.


Because you don't get the simple concept that AMEX used to put their card member's needs before a merchant.

In the old days AMEX didn't care about the merchant... They charged them higher fees and rich people swiped their cards for a higher than average amount per purchase when compared to Visa and MasterCard.

A cardholder could dispute any purchase and AMEX would take your side and give the finger to the merchant no matter what.

The incentive to take AMEX cards was that the cardholder spent more money at that establishment. The incentive to use an AMEX card was due to the top notch customer service who would bend over backwards for you, and the unheard of dispute favoritism towards the cardholder whenever there was an issue, no matter how big or small it was

The reason AMEX wasn't accepted at many places was due to the extreme favoritism towards the cardholder during a dispute, and the higher swipe fees, often over 3%. Even in this day and age with more competition, AMEX is still by far the least accepted card network by merchants, I don't feel like researching the numbers again, but I believe it's around 65% of merchants take AMEX.

I mean is it really that hard to understand, or do I have to explain in more detail...


None of this is nre information for me, nor does it do anything to bolster your position. And some of the information is incorrect.
Amex - BCP, Platinum, Business Gold
BoA - BankAmericard Cash Rewards
Chase - Freedom, CSP, RC, Ink Plus
Citi - DC, Prestige
Discover - It

mountaindewvoltage
Centurion Member
Centurion Member
 
Posts: 396
Joined: Mon Oct 10, 2016 8:40 pm

Re: First billing dispute finally resolved

Postby mountaindewvoltage » Fri Mar 03, 2017 12:27 pm

Tubpbs wrote:
mountaindewvoltage wrote:
Tubpbs wrote:You must not understand the history of AMEX and the difference between them and the other networks.


I understand plenty. I would safely wager that any information or knowledge you possess about "Amex and the difference between them and the other networks" I also have.

What is it precisely that you would like me to understand that you assume I don't?

What information can you provide me about their history that will make what I said incorrect? It's simple: if the merchant has no recourse in a dispute resolution scenario, they will not process the transaction.

Let me know. I'd be glad to discuss it further.


Because you don't get the simple concept that AMEX used to put their card member's needs before a merchant.

In the old days AMEX didn't care about the merchant... They charged them higher fees and rich people swiped their cards for a higher than average amount per purchase when compared to Visa and MasterCard.

A cardholder could dispute any purchase and AMEX would take your side and give the finger to the merchant no matter what.

The incentive to take AMEX cards was that the cardholder spent more money at that establishment. The incentive to use an AMEX card was due to the top notch customer service who would bend over backwards for you, and the unheard of dispute favoritism towards the cardholder whenever there was an issue, no matter how big or small it was

The reason AMEX wasn't accepted at many places was due to the extreme favoritism towards the cardholder during a dispute, and the higher swipe fees, often over 3%. Even in this day and age with more competition, AMEX is still by far the least accepted card network by merchants, I don't feel like researching the numbers again, but I believe it's around 65% of merchants take AMEX.

I mean is it really that hard to understand, or do I have to explain in more detail...


None of this is nre information for me, nor does it do anything to bolster your position. And some of the information is incorrect.


So which information is incorrect...



Return to “American Express”

Who is online

Users browsing this forum: No registered users and 3 guests