- Centurion Member
- Posts: 4046
- Joined: Thu May 08, 2014 7:42 pm
- Location: United States
I'm actually pretty optimistic. Platinum works well for me, since I use the right terminals for lounge access, and have had a bit luck with Delta award availability. I also have other cards that make up for Platinum's weaknesses in many transactions.
But really, if I didn't have my particular travel habits, I'd be among those who saw it as vastly overrated.
Likewise, I might not love CSR as much as others do (but it's still one I'll go for eventually) but there's a lot of buzz about it in the CC world. So hopefully that's what Amex will be trying to top.
As far as what they need to offer in a new card (or improvements to Platinum) for me to keep my account open, the hurdle is very low. But as far as what they need to offer to get me to spend more on it, and win over/win back customers who don't have my travel habits...that is quite a high hurdle.
Very useful: SchwabPlat, CSP, IHG, Costco (was AA Plat), Freedom, SPG
Somewhat useful: Discover, ED (was EDP), BCE, Hyatt, Arrival
May close or PC: Prestige, BrooksBros
Might add: Proper business card, CSR, Ritz, Delta Gold, First Tech