rocketpower112 wrote:Two chargebacks:
1. A merchant told me that they would let me use a $25 coupon, and when I went to pay after the service, they refused to let me use it. Service was rendered, so I had no choice but to pay $25 more than what was agreed upon.
2. I got the wrong order at a restaurant and never ate any of it nor did I do take out. Yet they forced me to pay for it and would not let me apply the cost to something else.
They were different places by the way. I think Amex was concerned as they both happened during the same month.
Honestly, those are touchy chargebacks to say the least. Maybe the merchants were being scummy, but you paid the bill. If you vehemently opposed the charge, you should have told the establishments you would call the police if they didn't want to be reasonable and or sued them in small claims court. Again, it's a marginal amount of money and a ridiculous scenario and it gets worse if you had done what I suggestwe, but that's life.
I would agree Amex might be going a little overboard to close the account instead of just finding against you on the chargebacks, but it's unusual behavior to them...