vliou wrote:I have disputed two charges lately (one 1.5 weeks ago) - AMEX tells me i'm not responsible for the charge but it doesn't show up as a credit on my online transactions (unlike MBNA). Is this normal? Thanks!
Once you dispute an item on your amex they give the original merchant 30days to respond. Even though you don't have to pay the disputed balance it may remain on your cc however should not appear on the actual statement.
I had that once with Amex as well and once I provided them a police report number they removed it immediately.
Take 30 minutes and file a police report and it will be easy.
Intellectuals solve problems. Geniuses prevent them.
- Albert Einstein 1879-1955