Amex no longer backdates on credit report

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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Location: WI

Postby MemberSince99 » Sun Apr 19, 2015 5:34 am

amex007 wrote:amex Platinum outsources its concierge service to India? I dunno, i havent heard of anyone else having a problem like that..
but then again i dont have a plat so dont know.

I had a Gold before I upgraded to Platinum, and yes, I got India when I called customer service for the Gold card. More than once. I haven't called since I got Platinum so they may be all US. All I can say is for 450 a year it ought to be. But then I thought that for 125 a year Gold should be too, since a lot of companies give you all US support with no annual fee at all (Discover, US Bank, FNBO, etc).

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