- Centurion Member
- Posts: 1099
- Joined: Sun May 04, 2014 4:41 pm
- Location: Atlanta, GA
I've had an AmEx Blue Cash for a few years, and decided to apply for an AmEx Premier Rewards Gold after looking at my spending and rewards I would get for various cards.
I saw the 25,000 bonus points after spending $2,000 in the first two months. I applied for the card, was approved, but realized I didn't see the offer on my account. I inquired with AmEx, and they said the sign-up offer wasn't applied, but they'd open a case. Weeks later now, I finally received notice that I hadn't signed up with the offer (which isn't true).
I'm noticing right now that if I log in to my AmEx account, and then look at the PRG, I don't see the offer, but if I just go to the AmEx PRG page, I do see it. This second way is the way I saw the offer, and clicked Apply there.
I'm wondering if anyone has encountered this, or has any idea if I have any recourse? Thanks!
I applied incognito for my latest Amex card and was able to get the offer they had on that card no problem despite already being an Amex cardholder. Don't know if that would work for any of the charge cards but just something I wanted to throw out there.
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