CarefulBuilder14 wrote:That map was really a disaster, though. Merchants were constantly disappearing and reappearing, and it kept trying to do a search for them in the wrong state.
How hard would it really be for Amex to just come up with a list of their merchants who process less than $X of Amex card payments - over Amex's very own payment network - in a year for a given set of zip codes near my billing address?
Was there some meeting where Amex execs agreed, "Hey, we have all this accurate information about small businesses who take our card. But rather than sort through it ourselves, let's hire some outsiders who have unreliable information and can really complicate things!"?
This is why I didn't use the promotion at all.* I tried to use the map and it said there was nothing in my area that qualified save for one address that just looked like a personal residence as near as I could tell. I thought there just wasn't anyone participating in my remote area, but it sounds like the problem was much bigger than me. No loss for me, though - I am better off not spending the money anyway, and I certainly wouldn't go somewhere and spend over $10 just in case I get $10 back later on.
*Also I spent the Saturday at my grandmother-in-law's with family, so I might not have had the opportunity anyway...even if I hadn't already written it off in my head.