VattenÃ© wrote:I can't blame you for not using it if they aren't meeting your needs. Personally, the website (or app) is the only way I ever interact with a credit card company aside from the very rare phone call to customer service.
I've also found that the Amex app leaves a lot to be desired, especially since I was so used to Discover for so long. Discover's app has just about all the functionality as the website. What bothers me the most about Amex in general so far is it takes a while for pending charges to show up whereas with Discover it is instantaneous. I also set text notifications to be sent to me for any amount of money. If Amex offers this (even for a minimum amount), I've yet to find it.
CarefulBuilder14 wrote:I don't think either of us has a valid statistical sample, though.
MB131174 wrote:all hail google chrome! (said from my macbook pro)
VattenÃ© wrote:That is certainly true. I just know I always get a text alert the second I swipe my Discover card. I can go into the app right away and see it is pending. It has taken Amex a few minutes in my experience.
It's no great inconvenience, but the credit card market is flooded with competition and dammit I just want them to grovel for my business and cater to my every fleeting whim!
VattenÃ© wrote:I don't have an iPhone, but even if I did I wouldn't be comfortable using Apple Pay. I've read a little about the security of it, but that is still not the sort of thing for which I want to be an early adopter.