Amex Platinum vs Citi prestige

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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Postby popamode72 » Mon Dec 08, 2014 1:33 pm

nismoZtuner wrote:yeah its sounds good but the problem is service too- they can make it sounds awesome but give us a hard time trying to get what they promised

I don't have the Prestige card but I find Citi's service to be a really mixed bag depending on who you're dealing with. Citi's phone service to me is usually crap, online chat is better and the EO has been amazing and I think AskCiti on Twitter is also pretty decent.
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