- Platinum Member
- Posts: 50
- Joined: Fri Aug 15, 2014 10:10 pm
- Location: Colorado
Back in 1995 when I was still in high school I applied for and got an American Express green. Well, you shouldn't give kids cards, as I was completely irresponsible with it and within a year I blew it and the card was cancelled and I slowly paid it off during my college years. Thus began my credit history.
In 2008 I applied for and received a new American Express green (since upgraded to a PRG card). I was always unhappy with my new "member since" date, having been an old member, and then learned about backdating on this forum a few months ago.
I called Amex and they were unable to find my account. Some reps were more eager to help than others. I subsequently played a game of call center roulette over the next few months calling now and then, but never any real luck. Yesterday, it occurred to me that I might have the old card in an old box of crap from that time. After pulling out boxes from the basement and going through them, I was ecstatic to find the old card in a shoebox full of old concert ticket stubs and other nicknacks.
I called Amex and told them I had the account number and gave it to the rep, but regrettably she was unable to find it and I could tell I was disrupting her day as, unlike some other reps I spoke with, she made no attempt to escalate and probe other archival databases they seem to have.
I was poised to make a photo copy of the card and mail in a letter with it, but before doing that I thought I'd go to Amex's website and chat with a rep online. This rep was immediately helpful, told me he was processing my request with the card replacement department and that if they needed anything from me they would email me. He didn't even ask for the old account number or any other proof.
I got an email later yesterday evening telling me a replacement card is on the way. Then, out of curiosity I log into my Amex account and lo and behold I see "Member Since 1995".
I guess I should be happy, but I wonder if they even found my old account or simply took my word for it and did the backdating. After all my efforts, this seemed to cheapen the result.
Question, will this also change the age of this account in my CR? My statement actually cycles today, so I'm eager to see if this will show up in the next few days on my CR.
American Express PRG [NPSL]
Chase Sapphire Preferred [$25K]
American Express BCE [$20K]
Discover it [$18.5K]
Barclaycard Arrival World MC [$6K]
Citi Diamond Preferred MC [$4K]
Citi Home Depot Consumer Credit Card [$3K]
Citi Best Buy Visa [$2K]