Weird AMEX Glitch?

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benhollberg
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Weird AMEX Glitch?

Postby benhollberg » Fri Sep 26, 2014 11:23 pm

I noticed that something was a little off when I logged into my AMEX account recently. I am pretty sure it is a glitch on the side of AMEX and I see it is corrected but still strange.

Image

It appears that every charge from September 1-6 double posted and then the second posts were all refunded on September 10. Except the small UPS bill. I couldn't tell you what was going on but since these are different merchants I would assume it is AMEX that had a little problem.

Since everything corrected itself I am not too worried about it but I thought I would share. Anyone else see anything like this recently?
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takeshi
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Postby takeshi » Sat Sep 27, 2014 1:28 am

I haven't on my AmEx accounts. If you're concerned then definitely give them a call.

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lobbythis
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Postby lobbythis » Sat Sep 27, 2014 2:22 am

I highly doubt anything was actually charged. Just a software glitch that they eventually corrected and that's how the software corrected itself on the customer's end.

I've had funny glitches with other cards that either cleared or "credited" my account back after the mishap.

benhollberg
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Postby benhollberg » Sat Sep 27, 2014 7:41 pm

As I said I am not too concerned about this since everything appears to be back to normal for now. Just thought I would share, it's certainly something that I have not heard of happening before though. This was on my Business Gold Rewards by the way.
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