Chip and Signature Cards

American Express forum. Talk about AmEx credit cards like Blue, Gold, Platinum, Centurion, and more.
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Postby popamode72 » Sun Aug 24, 2014 10:23 am

DoingHomework wrote:The have strips as well. But in my experience the machines that have card readers do not accept swipes from cards with chips. At Walmart for example I cannot swipe my AMEX card but can swipe my other cards. But I can swipe my amex other places.

Oh great. That can't be good. And I've upgraded some of my other non Amex card to chip and sig. Ugh.
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Postby flan » Sun Aug 24, 2014 11:30 am

DoingHomework wrote:Folks, don't get too excited about getting a chip card. AMEX sent me one in May. What a pain in the a$$. The only place that really uses the chip is Walmart. The card fails in about 1/3 of the machines in my local store. All the clerks know this. When everything goes well it takes about 3 times as long to authorize as a swipe so everyone behind you starts getting annoyed.

I got this card because I travel in Europe. I understand the benefit. But until they can make these things work much faster, it is far from something you should be hoping for.

They're not going to get faster. Chip is slow, the authorization process takes much longer. Some terminals are a bit better, so it doesn't take a whole lot longer, but they're still slower than swipe and sign. (And, as technology improves, and the encryption gets faster, the algorithms will be replaced with slower ones.)

The "no one has a clue how to use the things" will get better, of course, but that's going to take a while. And the interfaces aren't as standardized as the swipe slot is, so there will confusion about it.

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